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October 4, 2010

Help with an IP conflict preventing one computer from connecting to the network printer?

Filed under: All In One Laserjet — Tags: , , , , , , , — admin @ 6:55 am

All except one of my computers run Windows XP Pro, and are all updated. They are hooked up to the internet, and all of them can reach my network printer. Except for one that is. The one in question is running Windows XP Home, also updated. It connects fine to the internet and all.

But here’s the problem, it can’t connect to the computer. I tried help from HP (I have LaserJet P4014n) but they could not resolve the problem and even sent me a replacement piece for the printer (the network part of it).

However, I don’t think that is the problem. I glanced at the IP addresses of all of my XP Pro computers and I noticed the scheme all followed:
(x is a number between 1 and 255)
IP: 192.168.1.x
Gateway: 192.168.1.1
But… The XP Home computer’s IP info is:
IP: 10.1.10.x
Gateray: 10.1.10.1

So I’m assuming, though I don’t know for sure, that the IP thing could be the problem. I tried manually giving the XP Home computer an address, but it didn’t like that.

Ok, does anyone here know what I can do to fix this problem without replacing the computer or upgrading to Pro?
Brian S: I am using DHCP.

MB: The computers are in the same workgroup, and the subnet mask is 255.255.255.0 for both, but I think you are right about them being on a different subnet. I will try the instructions.

July 29, 2010

looking to solve conflict connecting 1 laptop to two different HP 3330 all-in-one printers at work & residence

Filed under: All In One Laserjet — Tags: , , , , , , , , , , — admin @ 4:00 pm

I have HP laserjet 3330 all-in-one printer at work and my residence. I use a loptop that I shuttle between work and residence. I have had to install seperate driver both for work and residence.

Occassionaly all function of the printer work either at the work or the residence never at both the locations on a same given day.

As suggested I tried un-installing the software and re-installing with same information both for residence and work with no change.

Any one can assist & help to solve this annoying problem so that I can use all features at both my locations with same type of all in one printer.

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