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March 19, 2011

iYogi Adds Printers and Multi-Functional Devices to Computer Support Features

Filed under: Troubleshooting Printers — Tags: , , , , , , , — admin @ 3:32 pm

iYogi Adds Printers and Multi-Functional Devices to Computer Support Features











New York, NY (PRWEB) July 10, 2007

iYogi, a leading independent provider of personalized computer support services, announced today that it has extended its service offerings to include installation and troubleshooting support for printers and multi-functional devices. iYogi, based in India, offers low-cost computer support services to individuals and small offices via phone and remote online access. iYogi’s service plans range from $ 89.99 a year for unlimited PC support and maintenance to $ 24.99 for pay-per incident support.

“Home networking extends beyond sharing access to the Internet,” said Vishal Dhar, president of iYogi. “We know that printers and multi-functional devices are the most commonly shared peripherals in the home today. We can help customers establish device compatibility with their PCs and then assist in installing and configuring their printer or multifunctional device in a matter of minutes over the phone or the Internet.”

This latest feature in iYogi’s extensive list of support offerings is available to customers for only $ 24.99. As part of this service plan, customers receive printer or multi-functional device installation, remote installation of all associated drivers, scan and removal of any device conflicts and errors, a test print for printers, and a test scan and fax for multifunctional devices. Some of the manufacturers covered through this plan include Dell™, Canon, HP, Brother®, Lexmark® & Epson.

iYogi offers a money back guarantee for the new service that extends to seven days after installation. For more information on all of iYogi’s support plans, visit http://www.iyogi.net or call 1-800-237-2901.

About iYogi:

Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and superior team talent, iYogi delivers higher resolution benchmarks and service levels than competing support services. For more information and a detailed list of supported technologies, visit: http://www.iyogi.net.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Related Troubleshooting Printers Press Releases

March 13, 2011

01 Communique Adds Support for Remote Viewing and Control of a PC?s Desktop from Pocket PC Devices

Filed under: Remote Printing — Tags: , , , , , , , , , — admin @ 9:06 pm

01 Communique Adds Support for Remote Viewing and Control of a PC’s Desktop from Pocket PC Devices










Toronto, ON (PRWEB) October 16, 2005

01 Communique Laboratory Inc. (TSX: ONE – http://www.01com.com) announced a new release of its remote access service, I’m InTouch. The updated Version 5.0 adds further remote access flexibility and incorporates new features to enhance the user experience. Windows Mobile based Pocket PCs with an Internet connection can now be used by mobile professionals and IT managers to take full desktop control of their distant PC. Real-time control provides users with secure access to all of the information and tools they need to remain productive, regardless of where they may be.

Pocket PC users securely login to their PC running the I’m InTouch service using an Internet browser, and can use their proprietary business applications, check and send email and access their networks. 128 bit end-to-end encryption is used within I’m InTouch to ensure the protection of all data. Users have the ability to manage the presentation of their PC’s desktop on their Pocket PC with features such as horizontal or landscape viewing modes and scaling preferences to view a portion or all of the desktop. No additional software is required to be configured on the Pocket PC. This level of access eliminates the traditional shortcomings of users having to synchronize data between their PC and Pocket PC and the inevitable situation of a file that is suddenly needed being out of reach, back at the office. “With the continued roll-out of broadband wireless networks and higher data transfer speeds becoming available around the world, full remote control and navigation of a users desktop from devices such as Pocket PCs is becoming increasingly practical,” says Brian Howden, Vice President of marketing.

Another feature introduced in I’m InTouch Version 5.0 is remote printing. Remote printing gives a user the ability to print any document on their remote computer to their local printer. This functionality recognizes that some users may not have the business application they are remotely working on installed on their local PC but still wish to be able to print a local hardcopy for review. A practical illustration is someone remotely accessing and working on a business accounting application from the convenience of his or her home computer and wishing to print a report to their home printer. I’m InTouch’s remote print function redirects the print job request given to the business PC to the users local home printer for print processing.

“Version 5.0 represents the natural progression of making our remote access service allow users to feel as if they were sitting at their desktop, regardless of where they are or what device they are using to login. The new features enhance the robustness and flexibility of our service offering,” said Andrew Cheung, President and CEO of 01 Communique. “We continue our commitment to offer a service that is easy to use, secure, reliable and affordable and that gives our users essential business tools to manage their business effectively in this increasingly mobile world. More innovative and powerful features are in the pipeline”.

About I’m InTouch

Designed for prosumers, small and medium business, I’m InTouch is an easy to set-up and cost-effective remote access service. I’m InTouch is available for purchase online at http://www.imintouch.net for $ 99.95 U.S. annually or $ 9.95 U.S. monthly. A free 30-day trial is available with unlimited access.

About 01 Communique:

Established in 1992, 01 Communique is an innovative force in the development and delivery of remote access services and integrated communications software. As the digital and wireless economy evolves, 01 continues to provide cost effective and reliable solutions that give businesses anytime, anywhere access to information stored on a desktop PC. 01 Communique has built an extensive market for its remote access, messaging and communications solutions with its I’m InTouch remote access service and legacy product line COMMUNICATE!, through the cultivation of solid distribution channels and marketing partnerships. For more information on the product, or to try a free 30-day no obligation trial, visit http://www.imintouch.net or call (905) 795-2888 or (800) 668-2185 (North America only)

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







More Remote Printing Press Releases

February 13, 2011

How to Find Support for Brother Printer

Filed under: Troubleshooting Printers — Tags: , , , — admin @ 3:33 pm
troubleshooting printers
by Mike Willis

With the continuous development of information technology, numerous providers are on a constant search for innovative ideas that will attract more customers into patronizing their products. More than quality products, though, customers are also looking for excellent and dependable customer support from technology providers. This is one reason why a lot of people still go for Brother printers over top competitors.

Brother is committed to providing excellent customer support options for their products. This is one way of assuring each customer that their concerns will be properly addressed should they require assistance in setting up, troubleshooting or upgrading their printers.

On the internet, the main source of support information for all Brother products can be found in http://solutions.brother.com/ The site provides up to date information on everything and anything that has to do with the company’s printers, faxes and other products. The website offers a user-friendly interface that guides you through the step-by-step process of finding the answers to your queries.

When you visit the website, you will be tasked to select the region or country where you are located as well as the desired language or medium of expression. From there, you are to select the type of product that you need assistance on. For instance, you have a Brother HL-2040 monochrome laser printer. All you need to do is pick out that model from the list and you will get routed to the page where you can get software updates, downloads for drivers, instructional manuals for that particular model and troubleshooting options. The page also provides a link for the detailed specifications of that model as well as other options that are available for you including cartridges, toners, servers, etc.

If you want to try solving your issue on your own, you can browse through the frequently-asked questions page and try to look for solutions from there. The page offers valuable information about troubleshooting brother printer issues so that you don’t have to waste your time calling for help.

For those who want to get a customer support toll-free number for Brother, you’ve got a challenge ahead of you. Some users found it difficult to get a support number for the company. It’s not listed on their support website. There are no options provided for if you want to contact support personnel for help through the phone.

Curiously, an independent website lists support phone numbers for various computer original equipment manufacturers. The technical support number listed for Brother printers and faxes is (800) 284-4329 and there is no indication if the service is a paid one for equipment that are still under warranty. You’re going to need to check on the documentation that came with your printer to verify if they include guarantees and support options. It is possible that you will have to pay for any support in case your printer is no longer under warranty.

James Kara Murat the contributor of Brother Printer Ink Cartridges. A longer version of this article is located at How to Find Support for Brother Printer, and related resources can be found at Why Shop At PrintCountry.


Article from articlesbase.com

January 4, 2011

Printer Support To Fix Your Printer Problems

Filed under: Troubleshooting Printers — Tags: , , — admin @ 3:31 pm
troubleshooting printers
by ShipLibrary

Printer is a peripheral device, which produces hard copy of the documents stored in electronic form. While printing any document, you may recognize any issue with your printer. Some of the common issues with printers are enlisted as:

•    Printer is working at slow speed
•    Printer shows some error message when you issue any command for it
•    Prints are too light and spotty
•    Image is printing properly on the paper, but a lighter copy of the image is also printing somewhere on the paper

There can be several other issues with your printer, which might lead you to take your printer to some service center for printer repair.

Revealing Printer Support

Professionals at service centers will diagnose your issue with the use of remote desktop connection and will resolve it. They also personalize your printer’s software and settings and will make sure that your printer driver is latest and up to date.

You can seek assistance from Windows XP Help and Support Center, which contains several help topics to help you solve your printer issues while working on Windows XP. If you want to locate printer
help in Windows XP, perform the following steps:

STEP 1: Click Start, and then click Printers and Faxes.
STEP 2: On the Help menu, click Help and Support Center.
STEP 3: In Help and Support Center, click “Fixing a printing problem”.
STEP 4: Select a topic that addresses your printer problem.

Otherwise, you can also type search terms into the Search field in Help and Support Center, and then press Enter.

You can resolve your issue with the Printing Troubleshooter, which is included in Windows XP and has step-by-step information for troubleshooting the several printing issues. Printing Troubleshooter is able to resolve the following issues with Windows XP computer:

•    You cannot install a local printer
•    Your image printout quality is poor
•    Your document does not print at all
•    Some of your printer’s features do not work
•    Printed text or graphics is incomplete
•    Fonts are missing or do not look the same as they do on the screen
•    Printing is unusually slow
•    You cannot print from an MS-DOS-based program or from the MS-DOS command prompt

In this way, you can receive printer support easily, either taking assistance from service provider, or from Windows XP Help and Support Center, or from Printing Troubleshooter.

Alina Wilson is a technical expert at iYogi, which is an online printer support provider. he firm’s Microsoft Certified Technicians perform complete PC checkup & system optimization, PC support that are essential for keeping your desktop or laptop in good condition, enhancing its life and increasing your productivity.


Article from articlesbase.com

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November 21, 2010

Strong Sales of HP 2015 Laser Printer Prompt Support for Its Printer Cartridges

Filed under: Laserjet Printing — Tags: , , , , , , , — admin @ 12:39 pm



Manchester, Lancashire (PRWEB) March 12, 2007

In response to the launch of the HP Laserjet 2015 printer, Ink Toner UK Ltd has begun to offer the Q7553a and the Q7553x toner cartridge for the HP 2015 series.

Fans of the HP Laserjet 1300 mono laser printer will look upon the HP 2015 series as a replacement, as both the Laserjet 1300 and 2015 offer low capital investment and running costs, ease of use and reliability. The HP P2015 comes with a stand alone, networked and Duplex/Networked versions – as was the case with its predecessor.

“With sales of this printer already strong, we anticipate a big response to the launch of the toner cartridge for this HP laser printer. We have assessed the marker in terms of price and believe we can offer a highly competitive unit price, with further discounts available for customers buying in bulk” Said a Spokesman for Ink Toner UK.

The company anticipate very soon to be offering a lower cost alternative remanufactured cartridge for the HP P2015 series; which in addition to appealing to those looking to save money – will appeal also, to those looking to do their bit to save the planet also.

The HP 2015 series offers print speeds up to 25 pages per minute and an initial page printing time of 7.5 seconds from stand by. The fan is remarkably quieter than other similarly priced mono laser printers in the market and turns off shortly after printing, making it ideal for most office environments. Additionally, the HP Laserjet 2015 printer cartridges come in a standard yield Q7553a with 3000 pages per cartridge and a high yield Q7553x with 7000 pages which is typical for an HP printer cartridge.

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November 20, 2010

Linksys by Cisco Wireless-G Print Server with Multifunction Printer Support

Filed under: Server Printing — Tags: , , , , , , , — admin @ 11:57 am

Linksys by Cisco Wireless-G Print Server with Multifunction Printer Support

  • Share a multifunction printer with everyone on your network — works with most USB printers
  • Allows full access to printing, faxing, scanning, and copying functions
  • Connects your printer directly to the network by 10/100 wired Ethernet or 54Mbps Wireless-G
  • Prevents congestion on your PC with other users’ print jobs

Wireless-G PrintServer with Multifunction Printer Support – Share your multifunction printer without running wires!Share a multifunction printer with everyone on your network — works with most USB printersAllows full access to printing, faxing, scanning, and copying functionsConnects your printer directly to the network by 10/100 wired Ethernet or 54Mbps Wireless-GPrevents congestion on your PC with other users’ print jobsThe Linksys Wireless-G PrintServer with Multifunction Printer Support lets you connect a multifunction USB printer directly to your network, eliminating the need to dedicate a PC to print sharing chores. Using a PrintServer frees up your “print share PC” so you don’t have to leave it on all the time. It also removes the p

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October 17, 2010

Does Hp Laserjet 1200 support Duplex Printing?

Filed under: Laserjet Printing — Tags: , , , , — admin @ 12:42 pm

Does my printer support Duplex (both sides of paper) printing?

July 12, 2010

RHUB Web Conferencing & Remote Support Appliance V 4.0

Filed under: Remote Printing — Tags: , , , , — admin @ 3:25 am

In today’s global economy the demand for a fast and easy to use Web Conferencing solution has never been greater. As a result, RHUB has responded and developed their TurboMeeting Version 4.0 web conferencing and remote support appliance. Version 4.0 was recently released with some of the most exciting upgrades to date. Some of the upgrades include remote printing, LDAP integration for enterprise models only, video broadcast, and flash-based view-only client with faster and reliable view-only experience with no download of any kind.

 

Version 4.0 supports 200+ attendees in one meeting room and has improved recording with better reliability as well as smoother fast-forward and reverse. You will find that the speed of your meeting is faster because of improved compression algorithms. File transfer for remote support and remote access will also be faster and easier to do.

 

TurboMeeting Version 4.0 by RHUB appliance still offers remote support for PC and Mac users and includes an upgrade to view-only function for a Mac presenter. This is the only appliance that offers a patent pending Universal Attendance technology that provides support sessions by using a browser on any platform including Windows, Windows Mobile, Mac, iPhone, Unix and Linux. You can remotely access computers at home or in the office from anywhere, anytime.

 

Your web-based meetings are still secure because it runs behind your own corporate firewall. In addition, this easy to use on-premise plug and play appliance allows you to truly own and control your web conferencing technology without the need for additional IT resources. You can use TurboMeeting for web conferencing, webinars, remote support and remote access without requiring participants to download and install software.

 

To learn more about Turbomeeting 4.0 Web Conferencing and Remote Support Appliance, visit RHUB www.rhubcom.com web site.

RHUB is a premier provider of on-premise Web conferencing, remote support and remote access appliances, based on the Company’s TurboMeeting software, that meet the needs of any organization. The Company’s end users total over 8,000 in a variety of market segments including services, manufacturing, and government. RHUB is privately-owned and headquartered in Silicon Valley, California. For more information, visit www.rhubcom.com.

June 20, 2010

Troubleshoot Printer Errors With Computer Support

Filed under: Troubleshooting Printers — Tags: , , , , — admin @ 3:18 am

The course of troubleshooting a printer even with remote tech support assistance can be frustrating if you or your technician fails to detect where the problem lies within. There are some common aspects that are indicated by some of the computer support professionals at the first place in order to diagnose what actually is going wrong. Don’t get amazed with the service. You might be provided with a manual book or typical diagram of possible troubleshooting measures, leaf through the pages, same things have been stated there. So, find an efficient tech support or specialized printer support technician for effective solution of your issues.

If you can not turn on the printer device or unable to take print out of it, refer to the following tips for instant servicing. First make sure the printer is on and getting proper connection. It will indicate the same with a green light or so. Not having such indicator, check out the power outlet verifying both ends of the power cable. If the printer is still not working think about a little more intricacy. Just reboot your system as most of the computer support experts believe this can solve a lot of computing issues.

If no significant result has come, check out the printer program setting. Click on the start menu and go to the settings of Printer/Faxes. Right click on that and select Set as Default. Now insert a blank page for taste print. If still no satisfactory printout is coming, turn off your printer for a minute and turn it back on. Make a note if any error message is coming while turning on the system. A remote computer support service or online technical support expert will always ask you about the error messages if any as that direct to the solutions.

Now it’s the time to test your ink cartridge. Even if you have not taken much of print outs, still the problem can crop up with dried ink or improper installation. Also if the inside part is dusty you can face the similar issue in taking print outs. In this case try using some spray to air remove the dusts and clean up the printer device and restore functionality the simplest way. Mind checking the printer head as problems might crop up from that part too. Sometimes experienced printer support technicians suggest checking with the printing paper as they found to be culprit in most cases. Cheap quality printer papers fail to be feed properly through the branded printers and jam the device in some way.

So don’t panic, even if you are in the middle of taking print out of some important documents, there are oodles of ways to troubleshoot your device and get back its functionality. Go online. There are a number of online technical support services available that provide instant solution the most convenient way. If their basic troubleshooting measures fail to bring the result you were expecting for, contact with an onsite computer support team for manual servicing.

James Madison is a technological enthusiast who translates computer jargon and processes in common terminology for the laymen. His numerous articles on common computer issues and troubleshooting processes reflect his knowledge on Computer technology, computers support and Network support.

Remote Printing support

Filed under: Remote Printing — Tags: , , — admin @ 3:18 am

The remote printing process is largely the same as the local printing process, except for the need to forward the print job across the network to the print server in the middle of the process. The following steps outline the remote printing process:

1. The user prints from within an application.

2. The application contacts the GDI.

3. The GDI contacts the print driver for printer-specific information, renders the job, and delivers the job to the print spooler.

4. The client-side of the spooler contacts the server-side spooler.

5. The server-side spooler contacts the print router in Microsoft windows.

6. The print router locates a remote print provider that can forward the job to the appropriate print server and transfers the job to the remote print provider.

7. The remote print provider forwards the job across the network to the remote print server, where the local print provider receives it.

8. The local print provider polls the print processors to find one that can process the type of data that is contained in the print job and send the job to the appropriate print processor.

9. The print processor contacts the GDI to further render the job if required to make it print properly in Microsoft windows xp.

10. The print processor sends the job to the page separator processor, in which a separator page is added if required.

11. The job is then sent to the appropriate port monitor, which ultimately delivers the job to the printer.

It can be done easily and if you have technical problems with your computers then the brands have their own support teams to provide printer support to the customers.

Alina Wilson is a technical and security specialist, associated with numerous tech firms including iYogi. iYogi is synergistic ally aligned to offer tech support, Microsoft support, computer repair, PC help services, computer support, online technical support, data back-up services to its clients in Australia, US, UK and Canada by Microsoft certified technician.

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