Question by Jorge Mondragon: Why won’t my hp officejet 4200 all-in-one scan?
My printer can fax, print, and copy but is unable to scan. When I attempt to scan something a message on the screen reads ” No scan options. You need to install or run device software for feature” I don’t understand why it is displaying that message since the software is installed. Can anyone help? Thanks
Best answer:
Answer by T-Bar
If you installed the software correctly, go in control panel and click on Scanners and Cameras and you should see the HP icon there. Click it and you are ready to scan.
Or go in your START menu and click on HP Solution Center in the HP folder to activate the scanner. You can scan from there as well.
Note that even if you press the SCAN button on the scanner, you NEED to load the software first or you will get that message “No scan options’
What do you think? Answer below!
